Tag: intellectual capital Page 4 of 6

Diversity in Innovation

On December 19, 2009

Most literature on the subject of Innovation cites diversity as an important component of the innovation enterprise. Unfortunately diversity rides a political narrative rather than practical applications. Polarization is the death of diversity and the political narrative that plagues our country also plagues our ability to innovate.

Process Diversity

Not only does the diversity in innovation matter, the diversity of acceptable outcomes of innovation is also important. In addition, the diversity of attempts at innovation is essential, i.e., failure must be culturally acceptable. Preconception, bias, thresholds, and ideology often spell the end of a economic outcome.

Moving Against the Grain

Unfortunately, the forces acting against diversity are deeply ingrained in each of us whether we’ll admit it or not. For example, if you are in charge of producing diverse groups, processes and outcomes. How does one extract their own personal bias? How does one determine how much diversity is needed? Removing oneself produces randomness. Including oneself produces similitude. Polarization returns.

A Diverse Quagmire

Most companies innovate with existing personnel whose behavior can only be a function of their interaction with the company for their career and retirement prospects. Utilizing external sources does not eliminate this bias and may in fact magnify it.

There may be a way out of this quandary; we must open our observation to include all possible outcomes as worthwhile. Then we must distribute the results broadly. Where diverse people observe the same event, objectivity is achieved.

A striking resemblance to social media

By observing something derived from unobservable events, we can gain a great deal of information. because Social media is experiencing extraordinary growth we can say that a great amount of innovation is occurring. It is our prerogative to capture the innovation and not to expect the innovation to capture us, our government, or our corporations.

Diversity by Proxy

At the Ingenesist Project, we define innovation as outcomes proportional to the rate of change of knowledge with respect to time. As such, all we need to do is look for high rates of change of knowledge and we know that innovation is taking place. We do not know what the innovation is, where it’s directed, or what the market for the innovation may be. However, when we employ diverse observation, these answers begin to emerge.

Social media provides an interesting backdrop to the innovation process. Social Media does not care what you look like, the clothes you wear, or the church you attend. Social media hold no monopoly of opinion on diversity –

Diverse Incentives

If we take a lesson from economics, we know that people will generally act in their own perceived best interest. Then we can apply a set of incentives that modifies the best interests of the people. These incentives may be rewards, access to more incentives, or reduction of risk. Suppose that diversity were in fact a process of self selection or self removal from an objective? That is, people would have enough information regarding the potential outcomes that they could choose to interact with the process or not. In effect, innovating as an economy.

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Should Education be Open Source?

By Admin

On December 18, 2009

In General Information

We continue to challenge the relevance of the college “degree” as being an insufficient measurement for what “educated” is, or is not, in an innovation economy. With the cost of a college degree spiraling upward and the value of the degree spiraling downward, the market will tip in favor of the alternative education measurements.

It is important to note that we do not challenge the existence of institutes of higher education, only the “degree” as a unit of measurement. The four year Bachelor degree and two year Masters degree are irrelevant as a title (there is no legal title since the age of the guilds) and arbitrary in duration to respond to the diversity, speed, and scope at which new technologies become available for deployment.

Ray Barton writes: The UK House of Commons in its’ report on Re-skilling in January 2009 stated the useful life of a degree is five years. In high tech professions, the useful lifetime of knowledge can be as short as 1.5 years.

This alone disrupts the current paradigm of higher education in several ways.

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Deep Web; Database of databases of databases….

By Admin

On December 16, 2009

In General Information

We have posted a few articles about the Deep Web and presented an emerging technology project that promises to provide a database of databases for the next great development of Internet Search. This short post considers the significance of one aspect of Deep Web Search.

Economics is the science of incentives

Google Search has provided a set of incentives that drives people to document their world by blogging, developing social media, and creating seemingly infinite video content. The ability to see and be seen is the essence of market economics.

While the promise of searching a huge store of databases may not sound like Saturday social night at the local drive in burger joint, it does by extension, introduce new incentives. The new technology will drive people to build databases. A new generation of entrepreneurs will collect, organize, analyze and create – not information – but data.

Database of databases of databases

The first things entrepreneurs will organize are human knowledge data – starting with their own, then relating it to others. Not unlike the human genome project, the vast human knowledge reservoir will be mapped. Entrepreneurs will enter their communities (on line, neighborhood, work, school, church, social networks) and create a database for what other people know and parse the data in any number of important and useful databases.

The reason for this is simple; data are collections of human observations.This is the only thing people are willing to pay for. Markets cannot and do not get any more fundamental than that.

Old News is Bad News

Anyone who follows the news, social media, or some of the tech blogs may have noticed a lot of rehashing of old data – every blog has a posts about how social media will “really catch on”. New media isn’t so new anymore. The only thing that makes money is is the disclosure or new data – followed by weeks of rehashing of the data all the way down the rankings.

Next Economic Paradigm

All Financial instruments are characterized in terms of a quantity and a quality. Real news, real insight, and real productivity results from new and reliable data, qualified interpretation of data, and relevant analysis of data – relative to time. The value of money is directly associated with the quantity and quality of the data representing money – relative to time.

Summary: Going to the source

Data alone are useless. People must process data into information – the backbone of all economics. Human knowledge and productivity is the source of all information – derived from data. Therefore, the only things people are willing to pay for are, in fact, data. Monetization of social media may be the deep dive into the data. Do the math. That’s big news.

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Deep Web: The Data Will Set You Free

By Admin

On December 15, 2009

In General Information

Conversational Currency Blog continues to present components of the Next Economic Paradigm as we spot the integrations. We believe that one of these features is the Deep Web, estimated to be 500 times bigger than the surface web or “Google-verse”.

One way to get an idea of how the deep web is hidden from view is to perform any simple Google search except add the term “database”. You immediately notice that an entirely different set of results appear – much of it is extremely interesting and useful. If you do this several times over several terms you will soon ask yourself:

“Where can I find a database of databases?”

Now take your original search term and add “database of databases” to it and again an entirely new search result appears. The results become highly localized and less organized. The results show FAR LESS ADVERTISING and even a few more subscription based data enterprises. But more than anything, the results give you an idea of how large the Deep Dark Web may be.

Now return to the surface web and visit your favorite blog. Where exactly are bloggers getting their insights? Follow the trail of references back to the sources (pass through Wikipedia and Forrester) and you will eventually wind up back at the Deep web.

Revenge of the Librarians

Now here comes Internous. A technology start up by library Scientists who shines the light on the Deep Dark Web with a search engine concept that combines both algorithmic search with human classification. By introducing a new standard called The Internet Search Environment Number, Internous will soon organize the database of databases.

The Next Economic Paradigm

Meanwhile, The Ingenesist Project has specified a parallel financial system with a currency similar to the dollar except backed by innovation instead of debt (both are a proxy for future productivity). In the specifications they call for a knowledge inventory system for what people in a community know (“what’s between their ears?”) as an requirement for a proxy for future productivity in a new financial system. While nobody can predict exactly how this may eventually arise, we most certainly will watch new technologies such as the ISEN very carefully.

Special thanks to Matt Theobald. Here is the Internous video – well worth the time!!

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Dark Net and the Economics of Mutual Anonymity

By Admin

On December 14, 2009

In General Information

In 2001, Michael K Bergman, an American academic and entrepreneur and one of the foremost authorities about the Internet, published a paper estimating the “Deep Web” to be 400-550 times larger than the known Googleverse. What does this mean for everything we claim to know about the web, social media, and social influence marketing?

Andy Becket wrote an excellent investigative piece called The dark side of the internet that I highly recommend reading. Among many great points, Andy describes the deep web:

“The darkweb”; “the deep web”; beneath “the surface web” – the metaphors alone make the internet feel suddenly more unfathomable and mysterious. Other terms circulate among those in the know: “darknet”, “invisible web”, “dark address space”, “murky address space”, “dirty address space”. Not all these phrases mean the same thing. While a “darknet” is an online network such as Freenet that is concealed from non-users, with all the potential for transgressive behaviour that implies, much of “the deep web”, spooky as it sounds, consists of unremarkable consumer and research data that is beyond the reach of search engines. “Dark address space” often refers to internet addresses that, for purely technical reasons, have simply stopped working.

The implications of the Dark Web are subtle. Like “Dark Matter” in space, the dark web may behave as a multiplier to account for that which cannot be explained except by some invisible, albeit, constant force. We can assume consistence because the common thread that transcends the entire Internet is still conversation. The ability to have a conversation as well as the ability to reject a conversation is part of the Dark Web and still a conversation nonetheless. The opposite of publicity is anonymity – if the universe seeks balance so too can we expect the web to equalize around the average anonymity of conversation.

Entrepreneurial factors also appear rational when applied to the Dark Web, specifically true ownership. Ownership includes the right to restrict access from others. In the Googleverse of search rankings and old economics, watered down and largely unenforceable copyright laws create a wasteful game of Cease and Desist among content providers – not exactly a safe place to converse. The inability to establish ownership and boundaries of user generated content is a primary constraint on monetization.

Meanwhile, the Dark Web utilizes a knowledge inventory where trusted people of known affinity are given free access to share freely – and anonymously. Ironically, anonymity improves the quality of a conversation by eliminating the irrelevant data that often constrains conversation. It is worthwhile to consider anonymity as a possibles monetization factor – pay to hide?

Not all anonymity is corrupt and perverse. People spend a great deal of time and effort developing a database that represents a knowledge inventory and they don’t want someone to just copy it. Trade secrets are the great competitive financial instrument of capitalism and depend on secrecy. For better or for worse, political activity in non-free countries such as China, Iran, and Afghanistan also rely on anonymity. The more time people spend on the web, the more of their personal life that would want to keep to themselves – the ability to avoid Google bots is a tangible conversation.

The phenomenon to consider is that people with mutual anonymity are able to share more freely. Ironically, anonymity improves the quality of a conversation by eliminating the irrelevant data that often constrains conversation. Conversely, efforts to constrain anonymity destroys freedom of the web. Tell that to your web analytics team.

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Deep Web Search

By Admin

On December 13, 2009

In General Information

Deep Web Search Engine is here. This represents a new economic paradigm since increasing the available information increases the rate of change of knowledge across diverse communities. Keep your eyes on this one – it’s a big one.

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Why is college measured in “degrees”?

By Admin

On December 9, 2009

In General Information

(Editor’s note; This is the first in a series of articles that challenges the “degree system” of knowledge measurement as archaic and irrelevant to what is actually happening in the world today. Like the resume system – it is ridiculous if not outright damaging to the prospect of knowledge behaving, and therefore, trading like a financial instrument.

Why do we still care about college ‘degrees”?

The information that fuels the next economic paradigm will not be captured in the form of college degrees; rather, it will be captured in extremely detailed granularity of unique collections of knowledge assets in diverse combinations of persons that solve complex puzzles – and then share the solution with others.

This begs the question, why do we still care about University Degrees?

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Bretton Woods II – For the Biosphere

By Admin

On December 8, 2009

In General Information

In continuation of our series on New Economic Paradigm, the famed environmentalist Dr. David Suzuki points the an outdated financial system where the biosphere is treated as an externality to economic growth.

“When economists and politicians met in Bretton Woods, Maine, in 1944, they faced a world where war had devastated countrysides, cities, and economies. So they tried to devise solutions. They pegged currency to the American greenback and looked to the (terrible) twins, the International Monetary Fund and the World Bank, to get economies going again.”

Whereas Bretton Woods (1) was tasked with rebuilding a war torn world, a new Financial Doctrine is needed to rebuild a war torn Biosphere. Economics as a discipline is based on the fundamental effects of selfishness and Bretton Woods demonstrated that we could in fact define “self” in terms of including the preservation of others. Now the task is to define “self” as including the Biosphere for which a new economic accord could certainly accommodate.

After all, the biosphere in an economic component. Like humans, it is selfish and will easily progress to a new “economic” state in response to economic inputs. In other words, don’t worry about destroying the World, it will take care of itself with or without humans.

Dr. Suzuki identifies two flaws in the current economic paradigm:

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Is the Credit Score Obsolete?

By Admin

On November 12, 2009

In General Information

The Ingenesist Project prides itself in making certain predictions that often seem to manifest in some small way every day. One of our most enduring suggestions is that social media will begin to replace failing institutions of government and industry.

OK, that’s pretty far out, or is it?

The Wall street Journal reported recently that new bond issues – sort of like collateralized debt obligations – are being developed without consideration for the credit rating of the assets forming the bond. The justification is that credit rating did not predict or help avoid the last crisis, so what good are they?

Now here is the twist – a surprisingly “Social Media” style solution is proposed – and accepted by the market. The bankers put their personal and corporate reputations on the line. If you trust the banker, you can trust their bond.

Is the Credit Score Obsolete?

This sets up an interesting new game now that many bad banks are gone and public sentiment is turned against them. The new game is playing out in interesting ways.

The bank does not want to put their reputation in the hands of a 3rd party credit rating agency.
Investor wants to put their money into the hands of the person who actually hangs if the deal goes bad.
“Inside Information” has become so systematized; the banker knows things long before the rating agency.
A system had been built to “game” the credit agencies…lose the game and lose the risk?
Avoid government vetting regulation in favor of “social network” vetting.
Tactical advantage over corrupt competitors
It’s easier for everyone to understand – including the banker, investor, and bond asset.

This is a profound shift in thinking from only a few years ago and almost seems like a return to a bygone era; remember the old days when the banker was actually a member of the community where the bank invested their money?

There are some lessons to take home. If don’t need credit ratings for corporate bond issues, do they need credit ratings for people? What if all of these institutions adopt a social network based credit score? What would that look like? Social media by and large rewards high integrity and punishes low integrity. The value of social media includes a component of risk reduction. You would think that Banks, Insurance, and even homeland security would be all over this game.

Innovating Disruption:

What happens if your credit rating is divorced from your finances? What good is your social security number? How does this effect all the downstream users of credit ratings like insurance, employers, credit card companies, social security payments – if any? Much of what we’ll associate with the innovation economy is the disruption, if not outright destruction, of an impossibly unstable system of finance.

Is the Credit Score Obsolete?

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When Capitalists Are Really the Socialists

By Admin

On November 7, 2009

In General Information

Yikes…

Unemployment tops 10%. Add in the under-employed, part timers, young adults trying to enter the job market, the ones who have given up or otherwise marginalized, and we’re well into the 15-20% range.

Mediated Reality:

When will people come to the realization that a new financial system is needed to represent the new social order? When will people realize that they have in their possession the most important tool ever devised by humanity for the benefit of humanity? When will they shut off the TV and reject the barrage of mediated reality that blinds them with propaganda at every turn?

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A Local Currency Primer-Comfort Dollars

By Admin

On November 2, 2009

In General Information

Douglas Rushkoff has an interesting post, indirectly on how local currency can spur social capital. As more corporate and governmental institutions fail to meet the needs of society, people will need a currency that they can trade among each other. If the dollar fails, the need will be dire.

The difficulties that will ultimately limit such enterprise is the inability to capitalize and securitize a social currency. Conversational Currency solves this problem by demonstrating how social media, if organized correctly, can simulate many of the functions of corporations and government. As such, people will ultimately trade the currency they trust most.

I like Douglas Rushkoff’s work. I suppose the ultimate test of concept would be if he finds this post and contacts us to integrate The Ingenesist Project and Conversational Currency into his thought leadership. Thanks Douglas!!

A Local Currency Primer-Comfort Dollars

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Counting Eyeballs

By Admin

On October 26, 2009

In General Information

The Advertising Industry has some serious problems. Ad agencies are having a difficult time understanding the modern advertising space with the limited, if not worthless, paradigm carried over from the days of radio; the CPM.

CPM stands for Cost Per Mille

CPM means: how much does it cost to penetrate 1000 heads?… or 2000 eyeballs, I suppose. They count the penetrated heads, like an act of war – the body count, the bullet shells, the napalm canisters…and that is the basis of their decisions. As Dr. Phil would say “How’s that workin’ for ya?”

The CPM is however, a great way to kill off creativity, highlighting the flashy crap while burying the good stuff. Maybe it works well in the counter insurgency of Afghanistan, but it does not work in social media space. What happens after the mommy blogger gets a look at that Spiderman drinking cup that melts in the dishwasher? Imagine the blog post about that cool new GM retro rod that smells like formaldehyde to the undertaker enduring their midlife crisis.

What’s the CPM for the blogger?: zero. Can advertisers compete?: no. Should they stop?: yes.

People are not stupid and they do not work for free. Yet, the entire web advertising model tries to get them to walk through a rat maze of links and pages just to hit more banner ads (impressions). Advertisers keep doing it, ad after ad, page after page, year after year. They wonder why the rat don’t hunt. The most important thing to a rat is food, family, and friends. There must be a tangible economic incentive for people to do what you want them to do. Even after that, not all impressions are equal, or favorable, or lead to sales – but every one is valuable to your product and your brand if you know who I am.

Foresight is 20/20

It is always very expensive to change people’s behavior and the best management policy is to accommodate what people are going to do anyway. If I want to drive a retro rod, help me do enjoy my friends with it – don’t pull the emergency brake. If I want to spend time with my family, don’t interrupt me. If I want to walk in the park, don’t whack me on the head with a billboard. That’s not a great way to start a conversation.

Open letter to Pitchmeisters

Dear CPM mongers, I have learned to ignore you. Like the paint blots on a Monet, I have learned to see the image despite your distortions. Your “fear” pitch is comical to me. The buy-me-love pitch is goofy. The lifestyle-threat angle sounds as ridiculous as an old like Archie Bunker re-run. The most fun I can have is using my ability to walk away leaving you talking to yourself like a deranged chimpanzee at the zoo.

Measure what I measure

Help me do what I’m going to do anyway even if I still ignore you – all data is data. If you want to understand me, measure what I measure; health, happiness, productivity, laughter, family, friends, hope, vision, safety, music art, quality of life. Help me make friends, empower my community, and care for my family. Don’t try to take these away from me – you will lose.

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You’ll Know It When You See It

By Admin

On October 20, 2009

In General Information

I’ve been publishing my research freely all over the net, in the creative commons, and several blogs. I am passionate about this work and I want to tell everyone about it. It’s my playground.

Not unlike a playground

Then one day another kid comes over and says, “Hey, that’s an interesting game you are playing, what are the rules”?

So I tell him; “Well, it’s part economics, part innovation, and part social media. Now sprinkle in some differential calculus with finance theory and garnish with a modern analogy or two”.

The other kid responds, “Wow, I know someone you should talk to…..”

Boomerang effect

Unrelated, this morning I received a phone call from a major brand that wants to “innovate” everywhere in their business but are not quite sure where to start. They came across one of my blogs and essentially said “Hey, that’s an interesting game you are playing, what are the rules and where can I find a short course on innovation that meets my schedule?”

I offered my opinion: Innovation is defined essentially as “you know it when you see it”. As such, Innovation courses can only teach you to “know it when you see it”. By the way, the game I’m playing is part economics, part innovation, and part social media. Now sprinkle in some differential calculus with finance theory and garnish with a modern analogy or two”.

You know it when you see it

Then we had an idea. I can find a University in Seattle that will sponsor a seminar and we’ll invite a group of known Seattle innovators and some corporate folks and we’ll all brainstorm for a few days. What better short course in innovation is there?

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Toyota Raises the Bar, Again

By Admin

On October 12, 2009

In General Information

Adapted from NY Times article here

Last week Akio Toyoda, president of Toyota Motor, apologized for his company’s poor financial performance and possible culpability in the death of an American family for faulty product.To this, I ask – what is the value of this conversation in the age of Social Media and where is the associated innovation?

I worked extensively in Japan and apologies from CEOs are not uncommon. When All Nippon Airlines and Japan Airlines had a few runway incursions – both CEOs (competitive enemies) appeared together on national TV nearing tears and ending with a loooooooong bow of remorse. US media does not often get a chance to see this side of Japanese culture because of it’s intimacy, sensitivity, and frankly, it’s a little bit strange since scandal and corruption in Japan can be truly world class.

A few interesting quotes from Mr. Toyoda:

Toyota was shamefully unprepared for the global economic crisis and now is a step away from “capitulation to irrelevance or death,” said Mr. Toyoda, the grandson of the car maker’s founder. The company, he added, is “grasping for salvation.”
Toyoda declared the automaker had gotten too arrogant on “the hubris born of success” and the “undisciplined pursuit of more.”
“I want Toyota to return to profit, so we can start paying taxes and go back to contributing to society,” he said.
And in a peculiar show of deference, even the reporters gathered were issued an apology.
“I’m sorry I am standing on a podium, standing above you,” Mr. Toyoda told the seated audience. “But my seniors always taught me that I must stand when addressing those who are above me.”
….and they go on and on….

And on the other side of the pond…

I am still waiting for a single US Banker, Insurance company CEO, or Corporate executive to apologize for mismanagement and failing to sell worthy products. Not one – Sure, they will kowtow to the Congress or the courts, but not the people – all they need to do is look straight at the camera. Seat belts were not even installed in US automobiles for the first 60 years because they did not want to give the “impression” that automobiles were unsafe.

The devaluation of conversation?

“Sometimes, this apology business is a way to avoid taking real action or responsibility,” said Robert Dujarric, director of the Institute of Contemporary Japanese Studies at Temple University’s Japan campus.

“When you hear these long apologies,” Mr. Dujarric said, “It makes you want to say: ‘Don’t be sorry, just do something about it.”’

Now, enter Social Media:

Toyoda again has set a new standard. This story is covered throughout social media space – most other big Japanese apologies had not. The difference between the US automaker and the Japanese is stark. Toyota intends to be the standard by which all other competitors are compared. When most are trying to lower the bar, Toyota raises it.

That’s the value of conversational currency.

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1,000,000 More Become Invisible, Powerless, and Marginalized

By Admin

On October 8, 2009

In General Information

The September Job Numbers are out and the trends are disturbing. Millions upon millions of Americans are now wondering how they are going to safeguard the health and welfare of their families and property. As these people lose their “money” they become increasingly invisible, powerless, and marginalized – except for one single, solitary, beacon of earthly influence. Social Media.

Now, more than ever, we need to implement an alternate economy with an alternate currency. I am not pitching some “anti-dollar-therefore-anti-American” platform, I am talking about what the hell will millions of unemployed people and their families do if they don’t have a functional currency they can trade for basic needs and services.

These same people have tons of practical experience, diverse knowledge, and worthy intellect – but no money? It makes absolutely no sense that “productivity” should become so divorced from the value of a solitary currency.

We must come to the immediate conclusion that social media can be a fabric that binds the American economy. If done correctly, Social Media can become the basis of an economy that rewards social priorities over Wall Street Priorities. But ONLY if done correctly.

While the institutions around us falter, social media will increasingly duplicate – for all practical purposes – the functions of these institutions in our society. As this transition takes place, we must lead social media in specific and intentional directions. This cannot be a “traditional” market driven process – the market is what we’re trying to correct. This cannot be a random process or else it will become reactionary and feed on itself. Instead, Social Media needs to be organized in a manner that allows information, knowledge, and innovation – the basis of human productivity – to trade like a financial instrument.

What if I told you that it would be a lot easier than it sounds? What if I told you that almost all of the components needed to build this new economy already existed in the social media landscape? What if I told you that Government, Corporations, and Wall Street will not do this for us. What if I told you that the risk from not doing anything far outweighs the risk of trying to develop and implement an economy built on a social media platform.

Everyone must have a productive role in the next economic paradigm – employed, unemployed, communities, traditional media, even existing corporations and their advertising departments. All of the existing infrastructure is in place – it only needs to be rearranged a little bit. That is what The Ingenesist Project hopes to initiate. We may not be 100% correct and the process that actually arises may be substantially different, but we need to start somewhere.

Meanwhile, here are the Jobs stats for September;

Headlines: 263,000 “jobs lost” and unemployment rate up to 9.8%.

That’s not good – there goes the “second derivative” argument. Weekly earnings are also down by $1.54, which is bad news too. But the Household Data is VASTLY worse than reported. Here are the month-over-month changes, and they’re in the realm of frightening.

Civilian Labor Force: 154,879,000 to 153,617,000 this month.

Employed: 140,074,000 down to 139,079,000 this month.

That’s a loss of 995,000 jobs, not 263,000, and the labor force contracted by 1,262,000 people!

THE INVISIBLE PEOPLE: The people “not in the labor force” rose by a staggering 1,516,000 in the last month (”unemployed” who have given up and exited the labor force).

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Entrepreneurs or Social Media Riff Raff ?

By Admin

On October 7, 2009

In General Information

I am noticing a recent backlash at the social media experts that are not actually experts. In one such rant, a real social media expert proposes a few simple questions that can help separate the good from the not-so-good.

A few simple things:

Proof of experience and demonstrated results.
Business leadership, not necessarily thought leadership.
Dig deep into a consultant’s background and social media presence. Is he or she simply good at promoting him- or herself?

Bad Apples?

The chief complaint is that the bad ones are destroying the reputations of the good ones. It is no mystery that any fair and competitive market has a vetting mechanism and the hallmark of protectionism is in promoting the absence of such vetting… “except my own”.

Subjectivity or objectivity:

The Real Expert certainly means well, however, they are reflecting on the profession in their own image. This is entirely valid and correct, in fact, the CEO of the hiring firm is likely doing the same thing, saying to themselves: “Obviously, a social media consultant who is very good at promoting themselves would also be very good at promoting my company”. As such, the consultant that self-promotes is ironically casting the less selfish image.

A few not so simple things:

There is a dire shortage of social media consultants relative to the “adoption” rates needed to solve real problems.
Prices increase as demand increases and supply stays low.
There is too much social media work for the existing “good ones” to possibly do in their lifetimes.

What every expert should know:

Social Media is about engagement and sharing, inclusiveness, and empowerment.
Social media success is a function of critical mass – the more people doing it; the more social media consultants will be needed.
There are as many different levels of expertise as there are levels of need for such expertise. The ability to match the correct knowledge surplus to the correct knowledge deficit is the hallmark of an expert.
A social media expert for a construction company is a lot different than a social media expert for an advertising agency – and it is unlikely that either would think of the other to be an expert.
The world needs lots and lots of social media experts covering a wide range of disciplines real fast – no holes.

Will the Real Social Media Expert please stand up?

Where are the social media experts who are devising the curriculum, certification, structure and ascension plan for all the emerging consultants? After all, social media expertise is in itself the art and science of bringing mass quantities of people around a common goal, concern, message, or product, – quickly and efficiently using modern tools of mass influence – etc. What expert(s) is bringing together ALL social media “experts” under a vetting mechanism that serves market efficiencies not subjective efficiencies?

A kettle and a stove walk into a bar…

In other words, if they are so good, why haven’t they organized themselves?. The CEO says, “If they cannot organize their own “Social Network” industry, how can they organize mine?” Until then, the Riff Raff are entrepreneurs too and an essential ingredient in the development of innovations that will become standards that act in the best interest of the market, not necessarily in the best interest of the “real” Social Media expert.

Besides, who else would the Underdog go after?

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It’s Time for a Reputation Based Currency

By Admin

On October 6, 2009

In General Information

Many people know that the events that inspired what now has become The Ingenesist Project originated with my personal observation and experience of the Mexican Peso Crisis as a visiting professor. Very few people in America realize the implications of a real financial crisis and associated currency collapse. Unfortunately, many people in the World have – perhaps we should listen to their ideas.

The Good, the Bad, and the Ugly

As recently as 1999-2002, Argentina experienced the type of worst-case financial collapse that America narrowly avoided only a few months ago – but that may eventually happen. The simplest reality is that when things go really really bad, people need to continue trading among each other for basic needs using a functional and relevant currency. When things are really good, people need a currency that reflects productivity, not debt – i.e., social capitalism priorities, not necessarily Wall Street capitalism priorities.

Ground Zero

It is not surprising to me that great applied currency applications would be coming out of Argentina today. The Whuffie Bank is an exciting new project that introduces a reputation based currency inspired by several science fiction authors of the past, specifically Cory Doctorow. Likewise, the founders of the Whuffie Bank demonstrate the perfect combination of humility, openness, and inquisitiveness that is required in the emerging social media space. Everyone realizes that the Whuffie is not a perfect currency, but the story has to start somewhere and TWB has something important to say.

It’s Time for a Reputation Based Currency

I’ll talk more about the Whuffie Bank as I learn more. First, it would be best to describe the origin of the term. I lifted the following description from Wikipedia:

Whuffie is the ephemeral, reputation-based currency of Cory Doctorow’s science fiction novel, Down and Out in the Magic Kingdom. This book describes a post-scarcity economy: All the necessities (and most of the luxuries) of life are free for the taking. A person’s current Whuffie is instantly viewable to anyone, as everybody has a brain-implant giving them an interface with the Net. (Cory’s Blog)

The term has since seen some adoption as a synonym for Social capital, including its use in the title of the Tara Hunt book The Whuffie Factor.

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The Six Discovery Skills for Innovators

By Admin

On October 5, 2009

In General Information

Harvard Business Review contributing editor Bronwyn Fryer conducted a six-year study surveying 3,000 creative executives and conducting an additional 500 individual interviews. During this study she identified five “discovery skills” that distinguish them (reference article here)

The 5 Discovery Skills

1. The first skill is what we call “associating.” It’s a cognitive skill that allows creative people to make connections across seemingly unrelated questions, problems, or ideas.

2. The second skill is questioning — an ability to ask “what if”, “why”, and “why not” questions that challenge the status quo and open up the bigger picture.

3. The third is the ability to closely observe details, particularly the details of people’s behavior.

4. Another skill is the ability to experiment — the people we studied are always trying on new experiences and exploring new worlds.

5. And finally, they are really good at networking with smart people who have little in common with them, but from whom they can learn.

Encourage Childhood Curiosity

The study was further associated with an enriched childhood experiences and early development of the child’s curiosity. It is difficult to disagree with any of these findings and it is of dire importance to duplicate at any expense these conditions for our children the sake of their future and the world that they will inherit.

What troubles me is the following:

The persons interviewed in the study were all outliers – the top .01% of success stories. These are innovators who had performed according to prevailing business theory for a 20th Century American definition of “innovation”. The probability that any single person has all 5 skills in synergistic quantity is extremely low.

The 6th Discovery Skill; discovering the missing pieces.

Suppose that a person has a high surplus in skill # 1, #2 and #4 and but an extreme deficit in #3 and #5 ? The profile can then be just as easily associated with a sociopath destined for incarceration. So what do we do with the other 99.99% of people? Are they incapable of Innovation? Are they not the ones to “bet on” in the race for a cure from ourselves?

Mirror Mirror on the Wall…

It is not surprising that Harvard, the bastion of top .01% humans would, in fact, find themselves in the proverbial mirror. However, they do leave us a hint in skill #5; the ability to network with smart people who have little in common but from whom they can learn.

The great opportunity for an innovation economy built on social media is the ability to purposely match most worthy knowledge deficit to most worthy knowledge surplus so that teams of people can be designed to simulate the ideal top .01% human and thereby vastly increase the innovation and entrepreneurial capacity of society.

Let’s rethink this

Such as structure for an innovation economy built on a social media platform is specified by the Ingenesist Project and others. It includes a revised definition for innovation, a knowledge inventory, a percentile search engine, a system for matching knowledge assets, and a feedback system to capture and duplicate desirable outcomes – all integrated and securitized in a financial instrument. Will the secret sauce resemble the 5 discovery skills that made the morning headlines? Who knows? After all, that’s exactly how I wrote this article.

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Marketing in the Age of Social Capitalism

By Admin

On September 30, 2009

In General Information

Family Recipe?

The recipe for selling great products to great customers in the age of Social Media resides first in helping people find their highest talent and passion. Advertisers need to offer something to the community that they target. The best place to start is in understanding the challenges and opportunities that a modern community faces.

The great innovations of our time were created by people doing what they enjoyed most by using their talents to the highest potential. Disney, Boeing, Apple, Mattel, and nearly every other ground breaking venture had the secret sauce of people doing what they were best at and most passionate about – and it was not about collecting “stuff”

The passion play

Computer Enabled Society is in the midst of a struggle to reorganize itself outside of the construct of the traditional corporation. It seeks to develop methods and systems that allow for the reallocation of social capital, creative capital, and intellectual capital to match a person’s natural talents, passions, and abilities with those complementary to other people. This is as true for communities as it is for corporations. The result will be a profound new paradigm of Social Capitalism reflecting social priorities and community values.

Do no evil:

If marketers have the foresight and talent to “get ‘em while they’re young” or to “sell ‘em what they fear”, they certainly also have the foresight and methods to “develop ‘em to their highest potential”. Advertising agencies are full of real smart people who know how to deliver a hidden message – why not use that talent to empower people?

Instead, mass marketing pays mass money for mass audience from which to draw mass revenues – the message gets debased to play on mass fears, anxieties, and insecurities because this is the least common denominator. As a result, actual products are designed to be marketed, sold, and thrown away; not to be particularly useful, productive, or even healthy. Unnecessary innovation wastes human effort and natural resources while mass marketing of unnecessary innovation wastes the time and bandwidth of those for whom the product is irrelevant. Yes, the majority of advertising is just Spam.

Advertisers as community organizers?

Few realize that advertising can become a highly useful component of the Innovation Economy. In many professional practitioners look forward to hearing from vendors, educators, and fellow practitioners for trends, news, and developments that can strengthen their community. Bad products are rejected quickly and good ones are elevated quickly. This is how the great innovations are found. This is where the early adopters congregate. This is where brand loyalty is unyielding. This is where wealth is created. This is efficiency that society wants and needs. Social Media can deliver this audience but advertisers need to adapt by losing the CPM (cost per mille) model (more on that later).

Marketing to communities is fluid, dynamic, specific, and it takes some work. The dynamics of communities will replace the statics of demography and CPM. Fulfill those needs of a community and your products will win forever. It is not difficult to see the future, only to act on it. That is innovation.

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Building a Better Entrepreneur; Google 10^100

By Admin

On September 27, 2009

In General Information

Google 10^100 award voting is Launched. There are two sectors that we believe would have the greatest impact on the greatest amount of people; building a better banking system and funding social entrepreneurs. You can’t have one without the other – if Google funds these two sectors in concert, the outcome would be incredible.

Build A Better Bank

In the old banking system we assume that we have the knowledge to execute a business plan and we go to the bank to borrow the money. In the new banking system, we will assume we have the money and we go off in search of the knowledge. Social Media is an excellent “public accounting system” for knowledge assets.

Our current banking system has gotten it backwards.

Technological change must always precede economic growth. The supranational currency may be backed by productivity and not debt. Social media provides an excellent platform upon which to design such a banking system. People trade “social currency” at a tremendous rate. This is evidenced by the amount of destructive innovation is occurring in many legacy sectors due to social media.

Better Banking Tools for everyone

“Partner with banks and technology companies to increase the reach of financial services across the world. Users submitted numerous ideas that seek to improve the quality of people’s lives by offering new, more convenient and more sophisticated banking services. Specific suggestions include inexpensive village-based banking kiosks for developing countries; an SMS solution geared toward mobile networks; and ideas for implementing banking services into school curriculums”.

Suggestions that inspired this idea

1.   Enable prepaid cell phone bank accounts for millions of people working in the informal economy
2.   Create a community-level electronic banking system for rural areas
3.   Build IT-enabled kiosks which provide access to financial services
4.   Create a single world bank or supra-national currency, uniform rules and transparent public accounting

Fund Social Entrepreneurs

Venture Capital is ridiculously expensive. Corporate innovation serves shareholders value over social priorities. Some say that the financial risk of funding innovation is too high. The top ten reasons why start-ups fail are due to knowledge deficits, not money deficits. A new banking system that trades knowledge as currency would solve this problem.

The key is to match most worthy knowledge surplus to most worthy knowledge deficit. Google is perfectly able to build a search app for knowledge assets if there were an inventory of knowledge assets. With the most worthy match, Risk can be reduced and new financial instruments can be developed such as the innovation bond, innovation insurance, tangential innovation markets, and destructive innovation transition contingency options, etc.

Help social entrepreneurs drive change

Create a fund to support social entrepreneurship. This idea was inspired by a number of user proposals focused on “social entrepreneurs” — individuals and organizations who use entrepreneurial techniques to build ventures focused on attacking social problems and fomenting change. Specific relevant ideas include establishing schools that teach entrepreneurial skills in rural areas; supporting entrepreneurs in underdeveloped communities; and creating an entity to provide capital and training to help entrepreneurs build viable businesses and catalyze sustained community change.

Suggestions that inspired this idea

1.   Provide targeted capital and business training to help young entrepreneurs build viable businesses and catalyze sustained community change
2.   Create a non-profit, venture capital-like revolving fund to invest in high-impact local entrepreneurs
3.   Send young American entrepreneurs to underdeveloped communities to help create small businesses that would economically benefit those communities
4.   Create schools in rural areas to teach local people how to become entrepreneurs
5.   Create a private equity fund to help immigrants in developed countries finance business development in their countries of origin

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Do the Laws of Persuation Hold in Social Media?

By Admin

On September 21, 2009

In General Information

Anyone who has ever shopped for a car is familiar with the tried and true negotiation methods. With the advent of social media, negotiations are happening more and more in social space and in combination with in-person events.

Time pressures, price pressures, asymmetric information, location, vetting, and abundance of alternate solutions are breaking the rules of negotiating. Meanwhile, retribution for deals gone wrong has swung in favor of the consumer. Here is a list of methods sourced from Robert Cialdini for negotiating and a few point about how things have changed.

1. Law of Advocacy; Introduce a third party: a salesperson can tell a prospect he “needs to talk to the manager” From that point forward, the prospect views the salesperson as an advocate.

People don’t need an advocate. Social media provides a written record of a past transaction as well as a snapshot of supply and demand in a market. People check FB while salesperson is off checking with manager. Customers have checked prices elsewhere and are only calculating the cost of time to scroll down the street for the deal they want.

2. Law of Urgency: Top negotiators create a sense of urgency by specifying which terms they’re willing to agree to, then setting a firm deadline, after which the deal is off the table.

Twitter sets a new standard for urgency. Cause and effect are reversed as people respond to social media news to initiate the process. “Off the table” means off the screen and on to the next vendor. Next prospect is warned not to fall for the urgency trick.

3. Law of Authority: Using statistics to establish why you offer the best value on the market. It’s a way of saying, “You have more to lose here than I do.

Facts are increasingly easy to check. Undisclosed facts are easy to discover. Statistics can be read many ways in social media. Is the negotiator ready to be accused of warming the planet more than the next guy?

4. Law of Social Proof: Credibility is king in negotiations. Presenting testimonials from best-in-class companies lets prospects know the best in the business choose to do business with you.

Some references may in fact be liabilities. Best in class companies (such as Whole Foods Market) can get in trouble real quick. Is the negotiator ready to keep this list “twitter ready”? Testimonials come from the bloggers, not the PR department. Ouch.

5. Law of Reciprocity: Shrewd negotiators establish a quid-pro-quo early on, so prospects understand it works both ways.

What can a negotiator offer in an environment where the customer has the same information they do? The customer is more able to put a fair market value on the “quid” thereby eliminating any arbitrage advantage.

6. Law of Commitment and Consistency: By getting the other party to agree to the “no brainer” terms gets them in the habit of saying “yes” and they are less likely to say “No” to a deal that is 99% done.

Customer is more empowered to say “no” to the terms that matter. They have studied the case studies of others who have gone down the same path. Social interaction is desensitized especially of the negotiator does not appear to be tech savvy – commitment and consistency is easily lost.

Traditionally the negotiation process starts in the advertising campaign. Get it?

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YOU are MONEY

By Admin

On September 18, 2009

In General Information

Some HR bloggers are calling for a new profession called “Social Media Administrator”. While there are many opinions and wide agreement about the roles and responsibilities – most of which I fully agree with – I would like to add the following considerations:

The corporate social media administrator should have a direct connection, responsibility and accountability with other social media administrators external to the corporation. Not unlike a board of directors having diverse membership. The membership and reputation of member of a Social Media BOD is also on the line.

Social media is just that, social. It cannot be sequestered fully behind corporate walls and must be open and transparent in it’s message. The Social Media administrator must protect the voices of those who speak. While there is a constitutional amendment for freedom of speech in our government and the basis of democracy, none exists for corporations who use the information or the social media enterprise that hold “possession” of the information for eternity.

A market can only be efficient with adequate vetting mechanisms; the SEC vets Wall Street, The FAA vets Airlines, and the system of Checks and Balances vets government. When the vetting mechanism fails, so too does the market.

Few people can see why this is important largely because the reasoning lies in economics and market theory. Simply put, we are entering a new economic paradigm unlike anything we have ever seen or could imagine. The idea that each and every iota of knowledge, experience, and opinion that exists between your ears behaves like a financial instrument has not fully been explained. YOU are MONEY in every definition of the word. Your productivity supports the value of the dollar. You own your knowledge, it is your property – you can waste it, you can mint more of it, you can borrow it, and you can lend it – and you should be able to capitalize in any currency of your choosing.

The only thing missing is a financial system for your knowledge. If we are smart – and ONLY if we are smart, this system will arise with the continued convergence of social media. Among the KEY elements that MUST be in place is a public accounting system for Social Media Administration.

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Creative Capital; The Hidden Hero

By Admin

On September 7, 2009

In General Information

Social capital, intellectual capital and creative capital are the factors of production for the Innovation Economy; next economic paradigm. Few people realize that Silicon Valley arose from a perfect storm of social capital from the 1960’s, the music and arts scene of the same era, and the proximity of academic centers Stanford and Berkeley. The Bay area corporations may have been the beneficiaries, not necessarily the originators of innovation.

Creative Capital remains the least understood, yet most important element of the Next Economic Paradigm. As we continue our march into the regime of social media it is imperative that we understand, support, and develop this critical factor. We cannot “take it for granted” that creativity exists and will always exist. It must be recognized, developed, and integrated into the fold of Social Media.

Here are some stats:

Wikipedia:

Social Capital has it’s own page with 6816 word article
Human Capital (Intellectual Capital) has it’s own page at 2597 words
Creative Capital does not have a page of it’s own on Wikipedia

Twitter:

I found 20 Tweets referencing “Social Capital” in the last HOUR
I found 20 Tweets references to “Intellectual Capital” in the last 6 HOURS
There were 20 Tweets that referenced the term “Creative Capital” in the last WEEK (mostly as a trade name)

Facebook Groups:

Social Capital Groups: 2000
Human Capital/Intellectual Capital Groups 1000
Creative Capital: 412

Linkedin Groups:

Social Capital: 69
Human Capital (intellectual Capital): 272
Creative Capital: 12

While the ratios vary, the trend is fairly clear. Creativity is not often interpreted as a financial instrument otherwise it would be associated with the term “Capital”. There are other factors as well that may play into this. Artists are often self-actualized outside of the trappings of material possessions and therefore less visible as economic or political power brokers. As a professional class, they may be under-represented in social media space. In addition, creativity does not punch a clock and is likely not working for wages as such. Or they may be running around dressed up like Engineers

I’ve made the point that was intended so now I’ll leave the remaining analysis to a person who has done a great deal to advance the modern understanding of the field of study related to creative capital; Richard Florida – an unsung hero for whom Wikipedia does have a page:

Richard Florida (born 1957 in Newark, New Jersey) is an American urban studies theorist.

Professor Florida’s focus is on social and economic theory. He is currently a professor and head of the Martin Prosperity Institute at the Rotman School of Management, at the University of Toronto. ^[1] He also heads a private consulting firm, the Creative Class Group.

He is best known for his work in developing his concept of the creative class, and its ramifications in urban regeneration. This research was expressed in Florida’s bestselling books The Rise of the Creative Class, Cities and the Creative Class, and The Flight of the Creative Class. A new book, focusing on the issues surrounding urban renewal and talent migration, titled Who’s Your City?, was recently published.

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Creative Capital in Austin (SXSW)

By Admin

On September 5, 2009

In General Information

The SXSW Music and Media Conference showcases hundreds of musical acts from around the globe on over eighty stages in downtown Austin. By day, conference registrants do business in the SXSW Trade Show in the Austin Convention Center and partake of a full agenda of informative, provocative panel discussions featuring hundreds of speakers of international stature.

We at TIP find this combination of music, indi films, and Geekdom to be extremely interesting. According to the work of Richard Florida; Engineers and scientists think and act more like artists and musicians than like production workers. This calls into question much of what we assume to be true in corporate America (specifically 9-5 work weeks, wages vs. royalties, and who manages whom).

The mashup of music, film, and social media/technology is the basis of the most under-recognized factor of production for an innovation economy; Creative Capital. All the academics and corporate outsourcers thought talk about Intellectual Capital. All of the marketers and PR experts talk about Social Capital. But the SWSX is reflecting something very different.

As such, there are some interesting Filters in play. The following observation by Janet Fouts points out the curious absence of known superstars on the panel list. It’s not the all-star game that traditional media loves so much. I would also encourage the reader to look at some of the Hot List Ideas that Janet Links to below. My mini-rant: For the parents among us, the addition or elimination of Arts from any curriculum should not be under estimated. Thanks Janet:

***

With all the talk about Twitter grades and the social media elite it’s sobering to look through the “hot” list form SXSW and see the proposals currently in the top of the voting. Sure, I looked for my proposals first and no, they weren’t on the hot list, but more importantly neither were many of the social media superstars I expected to be at the top of the list. After all, it is the interactive division of SXSW and that’s not all about social media folks.

There’s some pretty cool stuff in here for the web developer part of my brain too. A few people I recognize like Jason Wishnow from TED, Adam Pash from Lifehacker , Peter Shankman from HARO, and Skylar Woodward from Kiva, but there are a a lot of people I don’t know, and that’s pretty darn interesting. I spent an hour or two this morning finding some new information resources, and isn’t that really the point? Why not take a few minutes to browse the hot list to see what people are voting for and find next year’s superstars?

***

It is crucial to watch how events evolve and to recognize how people organize themselves. Austin is not NYC, Silicon Valley, LA or Chicago – they are largely disassociated with traditional media, financial, and political power centers. The purity of this disassociation cannot be underestimated.

Janet is right – events such as SXSW may be the best way to predict the future – and with surprising and uncluttered clarity.

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When The Kids Arrive – from MySpace

By Admin

On August 29, 2009

In General Information

Several articles have come out refuting the death of MySpace as researchers try to make sense of the continued persistence of what many people consider last-year’s news. Here is an interesting article by Misiek Piskorski from Harvard Business Review answering the question “Where are all those My Space Users”?

“Both traditional and social media have declared MySpace dead. Even a brief scan of articles reveals that media mavens “don’t know anybody who uses MySpace anymore,” which reportedly is not a huge loss as the site “is ridden by spammers” and “its atrocious HTML, bLiNgY graphics, and horrific backgrounds” are offensive. Many of you reading this post probably do not know anyone who uses the site either.

Yet MySpace is the 11th most visited site in the world, with unique 60 to 70 million U.S. visitors every month. Even though the site is not growing, it is a far cry from “dead” if you ask me.”

But wait!

Notice how the “Media Centers” Los Angeles, Chicago, New York are in Facebook territory. Also note how the technology power centers; Silicon Valley, Seattle, and Boston are also in the Facebook territory. Academics from Harvard, Yale, Stanford are taken by surprise in Facebookville. The great financial centers; Wall Street, LA, SF and Chicago are all Facebook. Maybe the prognosis for the future of social media is skewed by the proximity to major media, academic, and financial centers. Centralized power is the antithesis of social media, Right?

Looking for Disassociation.

Here at The Ingenesist Project we have long been looking for a disassociation between main stream media and social media. MySpace may be the social experiment that indicates a deeper and most promising trend. Is it a requirement that a social media analyst be located in Silicon Valley? Do celebrity endorsements really mean anything tangible? Does editorialized news always provide what people need?

MySpace Demographics:

The resulting sample is representative of the MySpace population. 53% of users identify themselves as women. Of all users below the age of 50, half are 21 years old or younger, and 30% are between the ages of 22 and 30. Everyone knows that Kids don’t Tweet and late adopters to Social Media are also later-in-lifers. The population of the world is finite, so when will Facebook level off as Twitter has?

Looking for reversal:

Next, we are looking for a reversal where Social Media drives s0-called traditional media – not the other way around. Can a blogger in Arizona drive the great branding strategies of the future? Can a Webinar from Montana introduce the next age of enlightenment? Can Nashville become the next great Venture Capital hub? Can a community of children in Florida band together to sustain the next great social movement. Will democracy, voting, and public opinion be driven by youth culture? Will corporate innovation respond to social priorities rather than Wall Street Priorities?

Ideas whose times are coming:

There are many examples of the above miracles of social media, however, a disassociation and reversal with traditional media will be an event of flip-floponomics of great significance – a watershed moment in the history of the next economic paradigm. Traditional media, understandably, may inadvertently be assigning a premature death to many great ideas yet to come.

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